Refund policy
Customer satisfaction is important to us. At Arvellos, we provide a 30-day free return and refund policy to ensure customers can shop with confidence.
Return Period
Customers may request a return within 30 days of receiving the product.
Return Conditions
To be eligible for a return:
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The item must be unused and in its original condition
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The return request must be made within the allowed timeframe
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Proof of purchase must be provided
Free Return & Refund
Arvellos offers free returns and refunds within 30 days of delivery. Once your request is approved, our support team will provide instructions for completing the return process.
Refund Processing
After the returned item is received and inspected, the refund will be issued to the original payment method.
Refunds usually appear within 5–10 business days, depending on the payment provider.
Start a Return
To begin the return process, contact us at:
Please include your order number and a brief explanation so our team can assist you quickly.